Psychotherapy, Counselling & Community Support Services in Cornwall

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Workplace Support Services

 

Workplace counselling/psychotherapy

• Providing professional, confidential counselling to all staff (including management)
• Providing post incident support to staff, including debriefing as appropriate
• Offering mediation or conflict resolution
• Offering both individual and group support.

Depending on the need, the counselling may be short-term (e.g. around six sessions for crisis work), or over a longer period for ongoing support (this may be suitable in certain professions where there may be a high stress factor, or for individuals with more severe problems).

Employees may refer themselves to the service for psychological support at a time of crisis and distress. Acknowledgement of a problem can sometimes be the psychological turning point for the individual. The availability of immediate psychological support can reduce distress, helping the individual maintain their role at work.

Our service will aim to work pro-actively with individuals, and as there is an educational element to the counselling, individuals will gain new knowledge and skills in order to deal effectively with their problems in the future. 

All sessions will remain confidential between the employee and the therapist, unless otherwise agreed, or because of legal reasons (we have a Child Protection Policy, Equality and Discrimination Policy, a Confidentiality Policy, and a Health and Safety Policy).  

 

Training Workshops

• Offering training and consultancy to managers wanting to lessen stress in the workplace
• Offering training for all staff in a variety of areas (i.e. communication, problem solving, meeting your own needs etc)
• Offering specialised training to all staff in particular fields of work (i.e. depression, substance abuse, domestic violence etc)  

Each workshop is tailored around the employers/employees needs, and can deal with any issue that will enhance both the welfare and the productivity of each individual.

 

Supervision

• Offering individual and group supervision to all staff (moving this responsibility away from the management)
• Offering specialised individual and group supervision in particular fields or work (i.e. advice, counselling, youth work etc) 

 

How much do these services cost? 

The costs of each service will be negotiated with each employer/organisation. As a rough guide, we do have a general rate for our services which are as follows: 

Workplace Support

• Individual support                                                              £25.00 per session
• Group support (per individual)                                       £15.00 per group

 Workshops (normally 2.5 hours)

• Individuals                                                                             £26.00 per workshop
• For up to 10 people                                                            £260.00 per workshop

 Supervision 

• Individuals (both one-to-one and groups)                  £25.00 per hour

Depending on what is easiest for you, these services may either be purchased in advance, or on a monthly invoice basis.  

 

How will you evaluate your services? 

This is an important part of our services, and to evaluate our services we use The CORE (Clinical Outcomes in Routine Evaluation) system. 

CORE is the first in the UK to apply audit, evaluation and outcome measurement to counselling and psychological therapy settings.   

The system has been in use for some years within NHS psychological therapy settings, and a range of national benchmarks exist against which services can compare their own data, enabling them to tackle any shortfalls in service quality and effectiveness.   

More recently, the CORE system has been adapted specifically for workplace counselling, enabling the collection of additional data that is particularly relevant to this environment, for example, factors affecting psychological health, functioning and absence. 

 

How can I contact you?

If you are interested in any of our services, you can contact either Dena Marshall or Mark Bottrill at Ongoing Support between 8am and 10pm throughout the week (including weekends), using the details on the back cover, we will then arrange a convenient time and place to meet with you and discuss your needs.